Portfolio of Work
IT Support
Virus Infection
IT Support
Virus Infection
Suffolk Computer Services Portfolio
Virus Infection 2006
Description
Having outdated antivirus on your computer can sometimes be just as bad as having nothing - something that Dr. Martin discovered when his laptop was "possessed" by the Sasser outbreak. The laptop became unuseable but Dr. Martin had some important documents which he needed to retrieve before wiping and starting afresh with proper security.
We were able to retrieve the documents in a secure environment prior to reinstalling Dr. Martin's operating system and advising on appropriate security measures, including windows updates and antivirus/firewall security.
Client
Dr. Martin
Status
Completed
Client Testimonial
Your helpfulness and professionalism were outstanding. With your help I now have a grasp on how important computer security is, and with the help of your Security Audit I am now confident that this will not happen again. Thank you for your patience!